PROFESSIONAL DISPATCH MANAGEMENT

Professional Dispatch Management offers a wide variety of courses and workshops that are personalized to fit the needs of the dispatch center.

COURSES		WORKSHOPS
Basic Employee Management		Writing Communication Center Policies and Procedures
9-1-1 Liability		Writing Communication Center Policies and Procedures
Advanced Supervisor's Course		Sexual Harassment Workshop for Dispatchers and Supervisors
Officer Down & Stress Management		Sexual Harassment Workshop for Dispatchers and Supervisors
Crisis Call Handling		Customer Service and Stress Awareness Workshop for Dispatchers Handling Angry, Hostile and Abusive Callers
Dispatch Certification
Domestic Violence & Stress		School Shooting Awareness Workshop for Dispatchers
Management for Dispatchers
Spanish for Dispatchers

NEW!!! 2-day Spanish for Dispatchers
NEW!!! 2-day Officer Down & Stress Management