This 2-day intense class focuses on how the dispatcher can recognize red flags and procedures for the dispatcher to follow once an officer has been shot or killed. This is a 1-day course designed to raise dispatch awareness of the hazardous affects of stress, how to recognize stress, how to cope with stress, and how to recognize compassion fatigue.

• Officer Safety Tips
• Crisis Dispatching Techniques
• Consequence Management
• Funeral Protocol
• Benefits
• Verbal Suicide Red Flags from Officers
• Post Traumatic Stress Disorder