Officer Down & Stress Management 

This 2-day intense class focuses on how the dispatcher can recognize red flags and procedures for the dispatcher to follow once an officer has been shot or killed. This is a 1-day course designed to raise dispatch awareness of the hazardous affects of stress, how to recognize stress, how to cope with stress, and how to recognize compassion fatigue.






  • Officer Safety Tips
  • Crisis Dispatching Techniques
  • Consequence Management
  • Funeral Protocol
  • Benefits
  • Verbal Suicide Red Flags from Officers
  • Post Traumatic Stress Disorder