Our instructors have offered several written opinions related to the dispatch centers' policies, rules, procedures, regulations, and guidelines. Our instructors come prepared to testify.

Our opinions are based on experience, knowledge, training, and established dispatch center principles and practices.

Areas of expertise:
  • The dispatch center
  • Call taking techniques and policies
  • Dispatching techniques and procedures
  • FCC rules and regulations
  • Customer service techniques
  • Professional conduct