This two day course focuses on the day before, the day of and the aftermath of Hurricane Katrina, through the eyes and ears of veteran 911 supervisor and manager LT Robert Graham.
Graham was there on the console on that dreadful day and he would like to share his experiences with dispatchers on the lesson learned from the dispatchers and law enforcement prospective. As Hurricane season approaches, you can't afford to miss this 2 day class. The second day focuses on stress management for dispatchers